Telemedicine

Princeton Hydro employees enrolled in either the Base Medical Plan or the Buy-Up Plan have access to $0 cost Virtual Visits when using in-network providers.

This means you can connect with a doctor by video or phone for many common health concerns at no charge.

Virtual care is not covered out of network.

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What You Can Use Virtual Visits For

• Cold, flu, cough, sore throat

• Rashes, allergies, minor infections

• Follow-up visits and medication checks

• Behavioral health or mental health appointments

• General medical questions or quick consults

 

Costs

• Base Medical Plan: Virtual Visits are No Charge 

• Buy-Up Plan: Virtual Visits are No Charge

 

How Virtual Care Works

You connect with a licensed provider by secure video or phone. The provider can diagnose conditions, recommend treatment, and send prescriptions when appropriate. Virtual Visits are best for non-emergency issues.

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When to Use Virtual Care

Choose virtual care for simple or routine medical needs such as cold symptoms, rashes, or follow-up questions. If you are experiencing a medical emergency or serious symptoms, seek in-person care right away.

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How to Use Virtual Care

You can start a virtual visit through your health plan’s online member portal or mobile app. Select Virtual Visit, choose a provider, and follow the prompts to begin your video or phone session. Make sure you are in a quiet and private place and have your member ID card available.